Terms of service
TERMS OF SERVICE
Last Updated: August 28, 2026
Welcome to The Brandi Glow LLC. These Terms of Service govern your use of our website and your purchase of products from The Brandi Glow LLC. By accessing our website, placing an order, or purchasing our products, you agree to these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.
ONLINE STORE TERMS
By using this website and placing an order, you represent that you are legally permitted to enter into a binding agreement in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You may not attempt to interfere with, damage, compromise, or misuse our website or its services.
PRODUCTS & PRODUCT INFORMATION
We make reasonable efforts to accurately display and describe our products, including product images, colors, ingredients, sizes, packaging, and other information.
Because products may be produced or packaged in batches, minor variations in color, texture, appearance, packaging, or presentation may occur.
We reserve the right to modify, discontinue, limit, or change products, packaging, pricing, descriptions, promotions, and availability at any time without prior notice.
Product availability is not guaranteed.
SKINCARE DISCLAIMER
Information provided on our website, product packaging, social media accounts, emails, or other communications is provided for general informational and cosmetic skincare purposes only.
Our products and information are not intended to diagnose, treat, cure, or prevent any disease or medical condition and are not a substitute for professional medical advice.
Individual skincare results vary. We do not guarantee specific results or a specific timeframe in which results will occur.
Customers are responsible for reviewing product ingredients and determining whether a product is appropriate for their individual needs. Discontinue use if irritation or an adverse reaction occurs and seek appropriate medical advice when necessary.
ORDERS
We reserve the right to accept, decline, cancel, limit, or require additional verification for any order.
This may include orders involving suspected fraud, payment concerns, mismatched billing and shipping information, incorrect information, product availability, pricing errors, or violations of our policies.
For fraud prevention and order security, billing and shipping addresses must match. Orders with mismatched information may be delayed, canceled, or require additional verification.
Customers are responsible for ensuring that all information submitted at checkout is accurate before completing an order.
PRICING & PAYMENT
All prices are displayed in the currency indicated on our website and are subject to change without notice.
We reserve the right to correct pricing, typographical, promotional, or product-information errors.
Payment must be successfully authorized before an order can be processed.
Applicable taxes and shipping charges will be calculated at checkout when required.
SALES, PROMOTIONS & DISCOUNT CODES
Sales, promotional offers, and discount codes may be subject to additional terms, expiration dates, product exclusions, or availability restrictions.
Unless specifically stated otherwise, promotional offers and discount codes cannot be combined.
We reserve the right to modify or end promotions at any time, subject to applicable law.
RETURNS, REFUNDS & EXCHANGES
Due to the nature of our skincare products and for hygiene and safety reasons, all sales are final.
We do not accept returns or exchanges except where otherwise required by applicable law.
Approved store credits, fulfillment errors, and other exceptions are governed by our Return & Refund Policy.
SHIPPING
Order processing, shipping methods, address requirements, USPS delivery, Route Package Protection, international shipping, missing packages, and other shipping matters are governed by our Shipping Policy.
Customers are responsible for reviewing our Shipping Policy before completing a purchase.
INTELLECTUAL PROPERTY
All content appearing on The Brandi Glow website, including our business name, logos, product names, product photographs, graphics, written content, product descriptions, designs, branding, and other original materials, is owned by or licensed to The Brandi Glow LLC and is protected by applicable intellectual property laws.
Our content may not be copied, reproduced, republished, distributed, sold, modified, or commercially used without prior written permission from The Brandi Glow LLC.
REVIEWS & USER CONTENT
If you submit a product review, testimonial, photograph, comment, feedback, or other content to The Brandi Glow LLC, you represent that you have the right to submit that content.
You may not knowingly submit false, defamatory, unlawful, abusive, infringing, or fraudulent content.
To the extent permitted by law, content voluntarily submitted to us may be used for business, marketing, promotional, and customer-service purposes in accordance with our Privacy Policy and applicable law.
THIRD-PARTY SERVICES & LINKS
Our website may contain links to or integrations with third-party services, including payment processors, shipping carriers, package-protection providers, review platforms, and other service providers.
Third-party services operate according to their own terms and privacy practices. The Brandi Glow LLC is not responsible for the content, policies, availability, or independent actions of third-party websites or services, except as otherwise required by law.
PROHIBITED USE
You may not use our website to engage in fraudulent activity, submit false information, interfere with website security, distribute malicious software, violate intellectual property rights, harass others, or engage in activity prohibited by applicable law.
We reserve the right to restrict or terminate access to our services when we reasonably believe these Terms or our policies have been violated.
DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website, services, and products are provided subject to applicable warranties and rights that cannot legally be excluded.
We do not guarantee that our website will always operate uninterrupted or error-free, or that use of a skincare product will produce identical results for every individual.
Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot lawfully be waived.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, The Brandi Glow LLC will not be liable for indirect, incidental, special, or consequential damages arising from use of our website, services, or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless The Brandi Glow LLC from third-party claims, damages, liabilities, or expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another party’s rights.
SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service from time to time.
The version posted on our website at the time of your use or purchase will apply, subject to applicable law.
GOVERNING LAW
These Terms of Service and any separate agreements through which we provide services will be governed by applicable federal law and the laws of the state in which The Brandi Glow LLC is legally established, without limiting any consumer rights that apply under other applicable law.
CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
The Brandi Glow LLC
Email: info@thebrandiglow.com