Yes, all TBG product’s are safe and cruelty free.

Yes, products are safe, but always consult with your physician first and let them know the ingredients listed.

Yes, some products contain oils and butters from natural nuts, seeds, and fruits. Please read the ingredients list.

Natural products can vary in scent, color, and texture. Products can get darker over time, and oils may separate – just shake to mix.

TBG uses the highest quality natural and organic ingredients. Shelf life is subject to factors like heat, air exposure, and handling. Recommended storage in a cool, dry space away from sunlight.

Yes, our products are for men, women, and teenagers of all races and ethnicities.

Yes, our products are ideal for acne-prone, normal, oily, dry, combination, and sensitive skin types. Always perform a patch test first.

Be careful not to get certain products near tattooed areas, as it may cause fading.

TBG does not offer a money-back guarantee.

Unfortunately, no refunds, no exchanges, all sales are final.

Contact info@thebrandiglow.com immediately for order cancellation and refund. Address adjustments are not allowed.

Contact info@thebrandiglow.com within 24 hours with your full name, order number, and a photo of the incorrect item for assistance.

Contact info@thebrandiglow.com within 48 hours with your full name, order number, and photos of the damaged product(s). File a claim with USPS for damaged items.

Contact your local USPS post office. Do not call the USPS hotline. If needed, file a claim on usps.com. The Brandi Glow will not refund or re-ship orders lost, stolen, or mishandled by USPS.

No, discounts cannot be combined.

Check the announcement banner on the website and follow @thebrandiglow on Instagram for updates. Turn on post notifications.

No, never use cleansing bars with the oil. Use what is listed on the Skin Exfoliator Oil page. Wait 5 days after your skin has completely peeled before using TBG cleansing bars.

No, NEVER use our cleansing bars to cleanse your skin while going through your peeling process. You only use the products listed on the Skin Exfoliator Oil page.You must wait at least 5 days after your skin has completely peeled and healed before you can use TBG cleansing bars and other products. Only use Cerave cleanser, healing ointment and sunscreen  during your peeling process.

Use the chemical peel once a month (every 4 weeks) until you have your desired results.

You may feel a stinging or tingling sensation, which will subside. Apply cool compresses if needed.

Yes, it can be applied to chest, neck, back, hands, feet, legs, elbows, knees. Follow specific instructions for application.

Peeling timeframe varies, up to 7 days or longer. Start the peel 2 weeks before any event.

Yes, these are normal side effects during the peeling process. Use an antihistamine and hydrocortisone cream if needed.

It is normal; dead skin will peel. Keep it moisturized with healing ointment.

Yes, it is normal for your skin to start peeling or flaking on your 2nd application day. Yes, you can proceed with day 3 application, but be sure to protect the flaking/peeling skin with healing ointment and DO NOT apply oil to the areas that shows signs of peeling YOU WILL BURN YOUR SKIN IF YOU DO SO!

NEVER APPLY OIL ON BROKEN SKIN

NEVER APPLY OIL ON FRESHLY PEELED SKIN

NEVER USE CLEANSING BAR ON BROKEN OR PEELING SKIN!

Do not apply makeup/foundation while peeling. Wait until your skin has completely peeled and healed to apply.

Follow specific instructions, discontinue certain products 5 days before starting, and wait 5 days after skin has completely peeled before using other products. Avoid saunas, hot showers, and strenuous workouts while peeling. Apply the oil once a month.

Consult with your physician first.